Question 1

How far in advance can I book a court?

Accepted Answer

Courts can be booked up to 5 days in advance.
The booking system opens each day at 8:00am.

Question 2

How long can I book a court for?

Accepted Answer

Tennis:
Peak Time - Monday - Thursday
5:00pm – 6:30pm
6:30pm – 7:45pm
7:45pm – 9:00pm

Non-Peak Time
Outside peak times, courts may be booked for up to 1.5 hours, in 30-minute increments.

Badminton:
Peak times
Weekdays 16:00–22:00; Weekends 10:00–18:00.
Courts are booked in 30-minute slots.
During peak, each member may book one 30-minute slot.

All other times are non-peak.
Booked in 30-minute slots, with the option to extend to a second consecutive slot.
Maximum booking length non-peak: 1 hour.

Squash:

Question 3

Can I make back-to-back bookings?

Accepted Answer

Yes, you can make Back-to-back bookings, but if all are within peak times, each counts towards you 3 peak bookings per week..

Members may only hold one active court booking at a time.

If you require multiple court bookings for a specific purpose, a request can be submitted in writing to the relevant sport's Committee.

Question 4

Do I need to name all the players?

Accepted Answer

Yes.

All players participating in the booking must be added to the system at least 24 hours before the booking start time.

Bookings that do not have all players added within this timeframe may be cancelled.

Question 5

How many peak-time bookings can I have each week?

Accepted Answer

Each member is entitled to a maximum of three advanced peak-time bookings per week.

This includes bookings where you are:

·       The person making the booking, or
·       Listed as a participant in another member’s booking.

Question 6

What happens if I cancel a court booking?

Accepted Answer

You can cancel a court up to 6 hours before play.

Any cancellation made within 6 hours of the booking start time is considered a late cancellation.

A member who records three late cancellations within a one-month period may have their booking privileges suspended for one week.

The committee may apply discretion where exceptional circumstances arise.

Question 7

What happens when my booking time finishes?

Accepted Answer

Members are expected to leave the court promptly at the end of their allocated booking time, regardless of the score or stage of play.

This ensures courts remain available for the next booking.

Question 8

Can junior members play during senior court times?

Accepted Answer

From 6:30pm Monday to Friday, courts are primarily reserved for senior members.

A maximum of two junior players aged 14 and over may participate when invited to a senior social or competitive fixture.

Junior members must comply with all club safeguarding and supervision requirements.

Question 9

Can a Junior member book their own court?

Accepted Answer

Junior members within a Family memberships can book courts through Clubmanager 365. Each junior member will need to submit a separate email address to allow for this.

Question 10

Why does the club have these booking rules?

Accepted Answer

These rules are designed to:
Promote fair access to courts for all members
Maximise court availability
Reduce unused bookings
Encourage responsible use of club facilities
Create a positive playing environment for everyone

Question 11

Who can I contact if I have a question?

Accepted Answer

For your login details please contact membership@carlowltc.com

If you have any questions or require clarification on any aspect of the booking system, please contact a member of the relevant Sports Committee.

Question 12

If I see a free court slot on that day, but I already have a peak-time booking this week, can I use it?

Accepted Answer

Yes. Members may make a same-day booking for any available court, even if they have already reached their peak-time booking allocation. The weekly limit applies to advanced peak-time bookings only.

Frequently asked questions